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Help/FAQs

PROJECT INQUIRY & ORDERING

We welcome inquiries for custom synthesis, process development, scale-up projects, and commercial production via email, phone, or formal RFQ documents.

  • Email: Please send your inquiry to sales@capot.com with detailed specifications or requirements.
  • Telephone: +86-571-85586718 — Our business team will assist you in understanding your project needs.
  • Fax: +86-571-85864795 (for purchase orders or signed documents, if needed)
  • Mail: Wanlun Sci Park, No.88 Jiangling RD, Hangzhou, Zhejiang, China, 310051

When initiating a project or submitting a purchase order, please include:

  • Your company name and contact person details
  • Your PO#
  • Reference to prior quotation or project code (if applicable)
  • Product specifications (e.g., structure, CAS, purity, quantity, required documentation)
  • Delivery and billing address
  • Target lead time and any regulatory or quality requirements

PAYMENT TERMS

For custom synthesis and contract manufacturing projects, payment terms are typically defined by quotation or contract agreement. We accept the following methods:

  • Wire Transfer: Our standard payment method. Bank details will be provided with the pro forma invoice.
  • Credit Card: Accepted for small-scale projects (Visa/MasterCard). Please contact us directly to complete secure payment authorization.
  • Advance Payment or Milestone-Based Payment: For larger-scale projects, phased payments may be required according to project milestones.
  • Check or Money Order: Accepted under specific agreements. Please make payable to CAPOT CHEMICAL CO., LTD.

For any questions regarding order procedures, confidentiality agreements (NDA), or technical collaboration, please don’t hesitate to contact us. We are committed to providing agile and reliable chemical development solutions.


Wählen Sie Capot, wählen Sie einen guten professionellen Partner!

" Wir können Synthesen und Herstellungen von 1 Gramm bis zu 10 Tonnen oder mehr durchführen. "

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